Frequently Asked Questions

Everything you need to know about shopping with WS Game Company.

What is the standard shipping timeframe for my order?

We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days, while expedited options are available at checkout for faster delivery.

What is your return policy for apparel and accessories?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to generate a prepaid return label.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' with measurements in inches and centimeters. We recommend comparing these measurements to a similar item you already own for the best fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.

How can I track my package once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment's progress.